After the operator’s eight million UK customers were hit by a network blackout this month, Jasper Jackson asks industry figures whether its name has been permanently tarnished

Things have gone from bad to worse for the BlackBerry manufacturer. As it announces yet more bad news, Chris Donkin talks to industry insiders and telecoms analysts to assess the firm’s chances of staying afloat

With declining revenues, sales at their lowest since 2003, mass redundancies and damning headlines, RIM is a manufacturer in crisis. Reports it plans to focus on B2B rather than consumer have been dismissed. But can it still survive in both?

The rival operators are to form a partnership to create a ‘bigger, better’ network in a bid to meet data demand, save money and protect the environment. Michael Garwood finds out about the proposed JV from the companies’ CEOs

HSC has been rebranded as ‘Carphone Warehouse Business’ and has set its sights on being the UK’s number one destination for the B2B market. In an exclusive interview, editor Michael Garwood hears about its plans

CEO Dyson says network’s reputation has improved and it’s now first for customer service 

The ‘device life cycle services’ provider’s CEO speaks exclusively to Mobile News about its evolving proposition

Chinese manufacturer Huawei says B2B channel is the last piece in its global battle plan

Sony Mobile wants to ‘re-engage’ with the public – starting with a £20 million marketing blitz. Paul Withers asks the firm’s president of North Western Europe, Pierre Perron, how he intends to claw back market share

The distributor and Vodafone platinum partner recently completed a £300,000 move to a new high-tech premises. Jasper Jackson talks to the company’s top brass about the Comm-Tech story to date, its sister firms and its plans for future growth

Takeover talks, management buyouts and contract terminations – just some of the headlines Data Select was linked to in 2011. Michael Garwood visits the distributor’s Slough offices to find out the inside story

Nasir Khan had a successful accessories business, a jet-set lifestyle and reputation as a pillar of the community. But all that vanished in December when he was jailed for his part in a £250m VAT fraud. Jasper Jackson discovers how a 10-year investigation by HMRC led to his downfall

With unemployment numbers at a 17-year high and few signs of economic recovery on the horizon, Mobile News asks the dealer channel about the challenges it is facing

Daisy Distribution managing director Dave McGinn sees three key focus points for distributors – the operators push into unified communications, Cloud services impacting on the channel and opportunities for LOB applications

Aerial Telephones managing director Paul Davis reckons consolidation of ICT will come to the fore, with FMC and consumerisation also emerging as key focus areas for growth

Competition between the networks will heat up as more call and data packages are introduced, says Welcomm chairman Chris Stanton, with the ICT market offering a host of opportunities for mobile dealers

‘Adding value’ will be the key phrase this year, according to Evolve Telecom managing director Mark Gordon, with dealers having to significantly invest in their businesses in order to compete

Apple’s iCloud will make Office 365 easier to sell in the channel, says Car Phone Company co-owner Rob Williams, with Nokia entering a make or break stage in its history with its device releases

Shebang Logistics Solutions managing director Joe Bennett sees the last remaining box shifters disappearing, but the industry will receive a boost from growth in mobile accessories and mobile payments

Customers will demand more from their providers, according to Premier Mobile managing director Jason Yeomans, leading them to enabling new technologies and smarter ways of working to meet these needs

Data Select managing director Roy Taylor thinks adding value in distribution will be key this year, with manufacturers able to counteract a difficult period through clear differentiation in handsets

Plenty of fighting spirit is what’s needed to combat a difficult year, says Fonehouse managing director Clive Bayley, with businesses keeping a very close eye on cash flow

Data from www.gsmexchange.com

Industry demands better communication between the mobile sector and businesses in the aftermath of Government Spending Review