Apple adoption of RCS (Rich Communications Services), will transform the way people and businesses communicate writes Robert Gerstmann,  co-founder, of messaging and voice services company Sinch. Apple’s adoption of RCS is undoubtedly a significant milestone for digital communication. With interactive and secure messaging, RCS enhances customer experience and trust. Brands will be able to engage

Drastic action needs to be taken to encourage businesses to repair devices rather than replacing them to help boost the UK economy writes Adam Whitehouse founder of TMT First, the Staffordshire provider of technology lifecycle services. Whoever is in power needs to encourage people to get devices repaired – they need to make it easier

Stop the Smartphone Swindle: One year of calling for a fairer deal for consumers Rob Orr, Chief Operations Officer, Virgin Media O2 One year ago, we launched the ‘Stop the Smartphone Swindle’ campaign to demand fairer mobile contracts for consumers. We exposed how millions of people across the country are paying for phones they already

Holding onto a mobile phone for an extra year can reduce the carbon footprint of manufacturing a replacement by 24kg Co2 per person writes Gavin Miller, CEO, of Asurion Europe Consumers increasingly prioritise sustainability when buying or replacing products. A 2023 consumer survey revealed rising adoption of behaviours like buying second-hand items, investing in longer-lasting

5G Stand Alone upgrades will result in a significant shift away from legacy 4G network architectures next year writes Jack Waland, Technical Programme Manager of The Scotland 5G Centre 2023 has been a pivotal year for investment in 5G networks, both public and private. The market has continued to expand globally, moving beyond mobile broadband

Black Friday or Cyber Monday weekend is the UK’s favorite time to buy refurbished devices, according The Big Phone Store’s Managing Director, Steven Athwal, managing director of refurbushed phone retailer The Big Phone Store. The Big Phone Store, the trading ame for Euro Communications Distribution extracted data sourced from Google Trends. To find this data,

How has eSIM changed consumer behaviour? The long-term impact of eSIM on consumers is yet to be seen, but the emerging changes have already begun writes Hamish White, founder and CEO of eSIM pioneer Mobilise As the technology continues to evolve, we can expect the capabilities and definitions of mobile providers to change in line

Cashless payment systems are unfit for purpose without a reliable mobile phone signal writes Stuart Waine of Spry Fox Networks 

It’s more important than ever that brands can develop new mobile apps quickly and cost-effectively writes Perry Krug , Head of Developer Experience at Couchbase 

The European Parliament has adopted the final report of the PEGA Committee of Inquiry which included eight recommendations on telecom networks to address the growing threat of unauthorised intrusions and surveillance campaigns wrtes Rowland Corr, VP of Government relations at international telecoms security firm, Enea The move is a much-needed broadening of scope recognising a wider

Due to the incompatibility , anyone looking to USE 400Gbps will need to consider replacing their transceivers. One of the biggest hurdles for the UK’s step towards digital transformation is the upgrade of its digital infrastructure says Rob Pocock, Technical Director, of cyber security consultants Red Helix Last year, the UK government published its digital

Apple’s iPhone 12 is the world’s most popular second-hand phone according to research by CCS Insight which found mobile device sales in the circular economy channels reached $13.3 billion, In the first quarter of 2023,

Vodafone and Three have agreed their marriage. But they still require regulatory approval and there is already precedent for the authorities rejecting such massive consolidation.

Ericsson shareholders have failed in their bid to sue Ericsson’s CEO and board members over the scandal of its payment of bribes to ISIS terrorists in 2019 which caused its stock to drop by a third. The U.S. District Court for the Eastern District of New York has dismissed the securities litigation brought by certain

BT Mobile, Virgin Mobile and O2 were the most complained-about mobile operators according to Ofcom’s latest report about telecoms and pay-TV providers A Virgin Media O2 spokesperson said:“Our number one priority is serving our customers. We’re investing in every area of our business to create an excellent customer experience, with complaints down across the board

Other players might replace the operator’s role, taking ownership of the customer relationship says Lifecycle Software CEO Kelvin Chaffer

Top tier turnout for mobile industry’s biggest night out

Cost-of-living crisis changes customer usage and buying habits

Why a great in-store mobie experience is essential

Tom Bennett, Freshwave CTO, on how changed post-Covid working habits have also created changed connectivity requirements for companies/employers; as a result, a thriving specialist industry of providers is springing up, supplying the “last mile” work to ensure total coverage; and developing increasingly ingenious tech that is critically important for areas like the City of London.

As businesses move to seasonal selling, Nigel Waddell, Director of Operations at Radius Connect, explains how on hold marketing is a must have for businesses seeking to improve efficiency and maximise touch points

By Lyca Mobile Chairman, Allirajah Subaskaran As 2022 draws to a close, it marks two and a half years of financial struggle for many. A result of the pandemic, staff layoffs and the recent conflict in Ukraine, the cost of living crisis has well and truly bitten. Value for money has once again been thrown

Jeanie York, Chief Technology Officer, Virgin Media O2, discusses the benefits of XGS-PON on its full fibre network and how it can help consumers and businesses in the future

Bullitt has been working on this new service for two years and plans to use this satellite technology to eliminate global ‘black spots’ where people lose coverage and connectivity