Gamma has selected conversational intelligence and unified recording platform, Dubber, for its Intelligent Recording on Microsoft Teams.
This collaboration means Gamma can provide intelligent call recording as a service as well as Dubbers conversational AI on Microsoft Teams
Dubber’s services provide benefits to many companies of all sizes to ensure voice conversations on Microsoft Teams are recorded and stored in an effective manner.
Businesses can use the advanced Dubber platform which offers conversational intelligence, real-time text and speech-based insights to improve information accuracy, productivity and streamlined communication.
Simon Broadbent, SVP of Sales, Dubber, EMEA: “The Dubber team are proud and excited to partner with Gamma to bring intelligent conversational capture on Microsoft Teams recording to their extensive network of channel partners and loyal customer base.
“The unique thing about Dubber is that it is delivered as a service enabling Gamma, its customers and its reseller network to switch on and deliver value immediately.
Chris Wade, Chief Marketing and Product Officer, Gamma: “It’s widely reported that three-quarters of conversations taking place at work over collaboration tools such as Microsoft Teams will be recorded by 2025. That clearly shows that this capability is driving improvements in customer experience, training and compliance across voice and video.”
“We’ve teamed up with Dubber so our Channel Partners can offer this valuable service to their customers, enabling them to unlock the value in voice AI technologies through Gamma to capture critical voice data securely.”
