Sunderland City Council and Boldyn Networks has won the Community Improvement Award at the Connected Britain Awards 2024 for their Digital Inclusion Programme
The programme aims to address digital inequality in Sunderland by providing residents with access to digital skills and resources.
Launched in partnership between the council and Boldyn Networks, the initiative has supported over 200,000 residents in its first four months. The programme focuses on expanding full-fibre connectivity, offering free public Wi-Fi, and setting up 22 Digital Hubs in underserved areas. A third of Sunderland residents lacked basic digital literacy, according to the 2023 Lloyds Consumer Digital Index.
Apects of the programme include Sunderland Free Wi-Fi, which serves over 60,000 users monthly, and the Tech Mates initiative, where volunteers provide one-on-one digital skills training. The programme has positively impacted the community by reducing social isolation, increasing job opportunities, and promoting tech skills development.
Liz St Louis, director of smart cities and enabling services at Sunderland City Council, said: “This award is a testament to the collective effort of our partners, residents and staff, and commitment of our voluntary and community sector.”
Claire Venners, director delivery UK & Ireland at Boldyn Networks, said: “Boldyn Networks is proud to partner with Sunderland City Council on this game-changing initiative. Our focus is on creating solutions that benefit communities. The Digital Inclusion Programme creates a smart digital city that connects residents to opportunities”
Patrick Melia, chief executive at Sunderland City Council, said: “We are committed to creating a smart, connected and inclusive future for all of our residents to ensure that no one and nowhere is left behind in the digital revolution”
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