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RATES AND DATA
China: 5G user base increased despite COVID-19 restrictions
Its overall user base increased from 20.2 million to 369.7 million
International
October 21, 2022
Gadget insurance bouncing back as travel returns and lockdowns ease
The mobile and gadget insurance market have been hit during the pandemic with lockdowns and as people stopped travelling, but an upturn is being seen amid the recovery, with more growth expected ahead
Other
June 14, 2022
T-Mobile USA to make vax compulsory for employees
Operator ignores Supreme Court ruling overturning Biden demand for compulsory jabs in companies with more than 100 staff
Operators
January 29, 2022
Hybrid working boom drives 50pc interest in TalkTalk business
Demand has grown for customer orders despite the Covid-19 pandemic
Operators
September 2, 2021
Privacy concerns and costs are top barriers for the adoption of smart home devices
New techUK report finds COVID-19 has increased Asia-Europe shipping costs
Saf Malik
July 9, 2021
New BT ‘SoHo’ unit launches to support SMEs
Company also launches UK’s first ‘unbreakable’ Wi-Fi service
Operators
June 7, 2021
CCS Insight: Global smartphone shipments to remain weak during 2021
With recovery expected next year as component shortages ease
Manufacturers
April 8, 2021
Vodafone extends unlimited voice and data plan for job seekers
‘VOXI for Now’ gives customers unlimited data, minutes, and texts
Operators
April 8, 2021
Over half of UK businesses speak to customers through mobile
Industry reports highlight the growth of mobile messaging apps
Manufacturers
April 6, 2021
A10 Networks: UK comms providers braced for remote working to continue post-pandemic
Nearly three-quarters of UK providers anticipate the switch to remote working will be permanent
Unified Comms
April 1, 2021
Three UK teams with Samaritans to expand emotional support services
Operator and charity will expand support services over next three years
Saf Malik
March 31, 2021
Three UK reveals ‘encouraging’ signs despite Covid-19 impact in latest figures
The network has made progress with its 5G rollout despite uncertainty
Operators
March 19, 2021
Covid testing and mask-wearing compulsory for Mobile World Congress
Strict anti-Covid regime heralds return to in-person events
Mobile News
March 8, 2021
O2 records customer growth despite pandemic impact
Network’s customer base grew to 36.2 million connections in full-year results
Saf Malik
February 25, 2021
Lycamobile bolsters management team with three new appointments
All three will start with immediate effect
Saf Malik
February 8, 2021
BT and Cisco research reveals cautious optimism as businesses focus on digitisation
Over two-thirds of respondents have seen increased demand for network bandwidth
Saf Malik
January 27, 2021
Juice supports hospitalised Oxfordshire Covid-19 patients with mobile chargers
Banbury-based Juice is supporting a number of hospitals and medical centres in the Oxfordshire region
Distributors
January 20, 2021
2021 predictions: industry insiders
UK telecoms leaders weigh in on what the year has in store
Other
January 18, 2021
Virgin joins other providers in offering free data and programming to customers
More data for contract and PAYG customers as well as DfE partnership
Operators
January 12, 2021
Pandemic causes £324 million store sales slump for Dixons Carphone
However online sales surge 145 per cent
Retailers
December 16, 2020
Tech hygiene comes under the spotlight as Covid-19 drags on
Handset vendors and accessory makers are stepping up efforts to add sanitisation features to products
Manufacturers
December 2, 2020
O2 Business: COVID-19 hits small retailers six times harder than 2008 recession
Research from O2 Business reveals vast impact of COVID-19 on small businesses
Saf Malik
November 23, 2020
Three: Grand reopening: what’s in store for customers amid Covid-19?
A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe
Operators
October 23, 2020
O2: Grand reopening: what’s in store for customers amid Covid-19?
A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe
Other
October 23, 2020
EE: Grand reopening: what’s in store for customers amid Covid-19?
A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe
Operators
October 22, 2020
Vodafone: Grand reopening: what’s in store for customers amid Covid-19?
A few months since high-street stores reopened, Mobile News visited outlets of the UK’s four mobile operators to find out how they’re getting on and what methods they’re using to keep customers safe
Operators
October 22, 2020
CCS Predictions: adjusting expectations in the wake of Covid-19
Sector sees shifting landscape in areas such as 5G rollouts in light of Covid-19, says analyst firm
Other
October 22, 2020
Vodafone report highlights business prioritisation of IoT during Covid-19
Nearly nine in 10 businesses see return on investment in IoT
Operators
October 2, 2020
EE extends unlimited data offer to NHS Heroes
Scheme will now run until January 31, 2020
Saf Malik
October 1, 2020
Speakers’ Corner: mobile retailers and the last 100 days until Christmas
With tighter covid restrictions in place, the next 100 days will be the toughest ever for retailers. But Graystone Strategy’s Peter Scott says it’s an opportunity
Mobile News
September 25, 2020
Speaker’s Corner: mobile retailers and the last 100 days until Christmas
With tighter covid restrictions in place, the next 100 days will be the toughest ever for retailers. But Graystone Strategy’s Peter Scott says it’s an opportunity
Retailers
September 25, 2020
Vodafone partners with Alcove to connect 3,000 people during pandemic
The operator has collaborated with the care technology supplier to power a specially adapted tablet
Operators
August 27, 2020
Gartner: Q2 worldwide smartphone sales decline more than 20pc
Gap between Huawei and Samsung narrows while Apple stays flat
International
August 25, 2020
One in three businesses identify customer engagement biggest Covid-19 challenge
The data from Esendex found that 40 per cent of businesses’ surveyed have moved to remote working since the lockdown
Paul Lipscombe
July 30, 2020
Counterpoint: European smartphone market takes 24pc hit due to Covid-19
Samsung holds top spot in Europe but mounting problems for Huawei sees the vendor lose six per cent market share YoY for Q2
Manufacturers
July 29, 2020
How the channel has coped with Covid-19
Leading lights of the channel reveal how they restructured and strengthened their resilience
Other
July 22, 2020
How the networks reclaimed the high street from lockdown
After closing their doors for three months, the operators have reopened stores but with big changes
Operators
July 21, 2020
O2 partners with University of Glasgow for 5G-powered Covid clinic
Three-month trial to inform wider rollout across Scotland
Operators
July 16, 2020
O2 offering £10m staff incentive programme
‘Key’ customer growth metric could see £1,500 bonus per employee
Operators
July 9, 2020
Redeem Group entities go into administration with 100+ jobs lost
Global operations to wind down and Spanish business to seek buyer
Retailers
July 8, 2020
O2 to launch PPE recycling initiative in retail stores
Initiative to contribute to MNO’s zero-carbon commitments
Operators
July 2, 2020
Chess redundancies loom amid ongoing consultation period
Many offices closed as comms provider searches for efficiencies in wake of COVID crisis
Dealers
June 30, 2020
UK psychologists find link between 5G conspiracy theories and violence
Bursts of anger and paranoia linked to justification of violence
Jasper Hart
June 23, 2020
Leading microbiologist calls for rethink on phone hygiene as lockdown eases
Smartphones have potential as “Trojan horses” for virus
Jasper Hart
June 19, 2020
Israeli researchers invent mask that self-cleans through heat from phone charger
Charging mask heats carbon fibres to high temperatures that kill viruses
Jasper Hart
June 17, 2020
Speaker’s Corner: Getting 5G security right in the age of Covid-19
A slower start to the 5G era allows for new opportunities to shore up defences, says Radware carrier services VP Mike O’Malley
Other
June 16, 2020
Vodafone thermal imaging camera to keep Wasps cool upon return to training
Thermal imaging camera can monitor 100 people per minute
Operators
June 15, 2020
Vodafone and Three outline English store reopening plans
Scottish, Welsh and NI locations subject to local government advice
Operators
June 5, 2020
Doro and giffgaff partner to donate phones to isolated elderly people
Wider initiative sees phones delivered to seniors in France, Germany and Nordics
Jasper Hart
June 4, 2020
Speaker’s Corner: Staying connected in the ‘new normal’
The pandemic has shifted connectivity habits – as well as opportunities – as people work from home, says Vilicom’s Seán Keating
Other
June 2, 2020
Vodafone offers six months of free business broadband to SMEs
Offer is available with Microsoft 365 for the next three months
Operators
June 2, 2020
O2 to reopen English stores from June 15
Stores will adhere to social distancing guidelines and staff will wear PPE
Operators
June 1, 2020
Global smartphone sales down 20pc in Q1 2020, says Gartner
Xiaomi only vendor to see growth as pandemic affects consumer spending
Manufacturers
June 1, 2020
Xiaomi posts strong Q1 figures despite Covid-19 chaos
Xiaomi has grown substantially in Europe, with strong performances in a number of Western European markets
Manufacturers
May 21, 2020
NHS Covid-19 tracing app is “massive privacy violation”
Pressure group urges Health Secretary to reconsider NHS app tech
Ian White
May 7, 2020
Samsung warns of further declines in second half of 2020 due to COVID-19
The coronavirus uncertainty is expected to hit Samsung harder in the second quarter and beyond
Manufacturers
April 29, 2020
How the pandemic of COVID-19 is infecting the health of 5G
The plague of coronavirus has also unleashed a toxic backlash against the rollout of 5G
Analysis
April 21, 2020
O2 zero-rates access to 22 websites offering financial, health and wellbeing guidance during Covid-19 outbreak
Follows on from zero-rated NHS site access
Operators
March 26, 2020
Covid-19 to cause $42 billion revenue gap in device shipments, says Juniper
Vendors will need to adapt to new strategies to overcome difficult period
Paul Lipscombe
March 26, 2020
Covid-19: Mobile industry braced for widespread disruption
Distributors are expecting less demand for smartphones, while repairers are experiencing less demand already
Distributors
March 23, 2020
BT offers unlimited broadband for all customers during Covid-19 outbreak
All EE/BT stores and call centres will remain open , with strict hygiene measures in place
Operators
March 20, 2020
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