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Sagacity: 87pc of telcos believe there is a ’moral duty’ to support vulnerable customers
Only half of telcos surveyed offer special tariffs for those who apply
Operators
September 30, 2022
Ofcom urges more help for the vulnerable
Millions losing out telecoms discounts.
Operators
September 29, 2022
Vodafone offers plans for vulnerable customers
Communities.connected plans are around 50 per cent off standard business tariff prices
Operators
March 9, 2021
Community Fibre to provide London’s vulnerable households with free full-fibre broadband
The ISP currently provides fibre connectivity to over half of London boroughs
Operators
January 15, 2021
LNER and O2 partner to boost network coverage in North East
Project will culminate with 5G in Newcastle Central Station by summer 2021
Jasper Hart
June 4, 2020
Speakers’ Corner: Providers can aid those in need by embracing ‘vulnerability by design’
Considering vulnerable users is key, says communications ombudsman Jonathan Lenton (picture below) at Ombudsman Services
Mobile News
March 26, 2019
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