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Most complained-about telecoms by Ofcom in Q2 2022
Shell Energy, BT Mobile and Virgin Mobile among the most complained about broadband and mobile providers
Operators
October 18, 2022
Nearly five million UK households struggle with telecoms bills this year
The global coronavirus pandemic has meant more people are struggling to pay their broadband and mobile bills
Unified Comms
December 18, 2020
Ofcom: Gigabit-speed broadband now available for one in four UK households
While super fast broadband availability grows to 96 per cent in nationwide coverage
Unified Comms
December 17, 2020
Ofcom best and worst: TalkTalk, Three and Virgin Media come bottom for customer service satisfaction
However Tesco Mobile achieved the best scores for the mobile measures 
Operators
August 21, 2020
Ofcom picks BT and KCOM to deliver legal right to broadband
The providers will assume the roles from March 2020
Unified Comms
June 6, 2019
Ofcom report shows increasing satisfaction with mobile reception, fall in complaints
The report also examined performances of landline and broadband operators
Operators
April 30, 2019
Ofcom proposing compensation measures for landline and broadband customers
Providers would have to make cash payments or add a credit to a bill for slow repairs, missed deadlines and appointments
Unified Comms
March 24, 2017
Ofcom fines Plusnet £880,000 for billing more than 1,000 former customers
Telecoms provider continued charging for landline and broadband services, totalling more than £500,000
Unified Comms
March 22, 2017
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