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MaxContact research: nearly half of online companies are hard to contact
43pc of customers are worried they won’t find a resolution before Christmas after encountering issues with online-only companies
Megan Robinson
December 13, 2022
Ofcom service rebuke – communications service providers must be more proactive
Businesses need to being adopting a proactive approach to customer service to better support and retain valuable customers, says Ben Booth, CEO of MaxContact
Other
November 2, 2022
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