Tesco Mobile is to sponsor of Digital Matters, a free online learning programme from Internet Matters for primary school teachers to teach media literacy and online safety education, Tesco Mobile says 30 per cent of teachers are citing a lack of training as a significant barrier to teaching online safety effectively and 21 per cent

Tesco Mobile added over 200,000 new pay-monthly subscribers and boosted its market share by 12 per cent last year. The network, which recently renewed its network agreement with Virgin Media O2 for another 10 years. also improved its churn rate and now claims to be the UK’s largest MVNO with 5.5 million customers. Tesco Mobile

Virgin Media O2 and Tesco Plc have renewed their Tesco Mobile joint venture for another 10 years to continue the partnership which has been in place for 20 years. Tesco Mobile now has a customer base of over 5.5 million users. Lutz Schüler, CEO of Virgin Media O2, commented “ “We have enjoyed great success

Some Tesco Mobile customers who pre-ordered a new iPhone 15 or 15 Pro from were left disappointed and angry by a system glitch that prevented them from finalising their orders. A Tesco Mobile spokesperson said: “We are aware of an issue fulfilling a small proportion of Apple iPhone 15 and our team is working hard

Tesco Mobile has extended its free Home from Home roaming package to the end of 2023 for all its customers travelling in 48 countries across Europe and beyond at no additional cost. Rachel Swift, Tesco Mobile Chief Customer Officer, said: “For the whole of 2023, our customers can continue to tap into their UK allowances for free

Money and vouchers to encourage trade-ins Tesco Mobile has partnered with Assurant to launch a trade-in service, allowing Tesco Mobile users to donate their old devices in exchange for money or a Tesco voucher.  Customers can visit the Assurant Tesco Mobile trade-in website to receive an instant valuation for their mobile phone or device. Customers who

Clubcard members can grab some deals on pay monthly and Sim only contracts

The IMO Q5 comes in Midnight Blue and offers a sleek and modern design

The report shows the number of complaints made to Ofcom in the first quarter of 2022 per 100,000 customers

O2 and Virgin Mobiles are the only big operators that haven’t announced EU roaming charges

Tesco Mobile remains in top spot, this time alongside BT Mobile, Sky Mobile and EE

A white version is also due to release later this year

Complaints see quarterly rise due to increased call centre capacity

Vodafone also performed below the industry average across fixed line broadband and landline complaints

Wording is colourised and iconic pulse logo is flipped to symbolise connectivity

Vodafone, Three, BT Mobile and Virgin Mobile all recorded more complaints than the industry average

The MVNO is aiming to raise awareness of how important connectivity is for the homeless 

Subscription offers in-store discounts and more mobile data

Partnership follows 10 Series launch in June

The vendor has yet to confirm the price of the Q4 Pro

The offer will be available to the MVNOs 5.2 million UK customers

Available in 24 UK cities

Juice CEO Jolyon Bennett believes the Tesco partnership will drive exposure of the brand

Tom Denyard starts his role on November 5

Customer base continues to stand at 25 million, with 13.5 connected to 4G

Tesco Mobile customers had the highest levels of satisfaction compared to the mobile sector as a whole (96 per cent)

The broadband giant announced its intentions to enter the mobile space at the start of last year

‘Smile, you’re on Tesco Mobile’ campaign will air on TV from today (June 23) and market MVNO’s roaming bundle that launched last month

MVNO would have been sold if deal with Hutchison had not been blocked by the European Commission.

Study by Network Research claims MVNO has highest NPS score (+27), while Vodafone came bottom with -2

Simon Groves, who spent 12 years as head of brand and marketing at O2, is taking on a similar role at Tesco Mobile