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BT slapped with £2.8 million Ofcom fine for EE and Plusnet contract info infringements
Ofcom has fined BT £2.8m because subsidiaries EE and Plusnet did not provide more than a million customers with clear contract information before they signed up for a new deal. Ofcom said: “The company broke our consumer protection rules designed to ensure telecoms customers get clear, comparable information about the services they are considering buying.”
Operators - Staff Reporter
June 13, 2024