UK VP and MD Fergal Donovan discusses IMM’s new one-stop shopping programme

This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

Canadian manufacturer hopes £12 million in Mercedes F1 sponsorship will help restore former glory

Sony released its new flagship Z3 and Z3 Compact last month and Mystery Shopper wants one. Can the sales staff find a deal or convince him to take an alternative device or brand instead?

Here’s another hybrid phone-camera from Samsung, but is it answering a question nobody has asked? And is it ‘slim and chic’ as the manufacturer claims?

Operator to take on BT and Sky after ‘reinventing’ the viewing experience with EE TV

Manufacturer defiant over future in hardware one year on from aborted £3 billion sell-off

Thousands of Apple fans storm Regent Street as the iPhone 6 and iPhone 6 Plus go on sale

This month, thousands of students will be starting university for the first time. Some will need new phones. Mystery Caller is on the case to find out what the advisers are offering, what discounts are available and what advice they’re giving

Mystery Shopper needs to buy a phone for a student and wants a decent smartphone with lots of data but on a tight budget of £30 per month. Can our retailers give any student discounts to seal a deal?

Put simply, it’s the best Android tablet on the market. But there’s one big drawback – its problematic battery life. If you’re a heavy user, you may be better off buying something bigger

Mystery Caller needs a phone with a top of the range camera but only wants to pay around £30 per month. Can our sales find me a great snapper but stick within my pricepoint? Can they explain why the camera is great?

Lack of demand has led Lenovo to withdraw a range of Windows and Android smaller-screened slates in North America as consumers prefer larger screens. So does the ThinkPad 8 stand much of a chance?

Retail giant officially launches in a move it says ‘creates an organisation for the future’

It’s the smartphone the Windows Phone range has been crying out for bringing the Lumia brand closer to the competition

This issue Mystery Caller is shopping on someone else’s behalf. Grandma needs a new phone so I’m looking for a cheap and easy one for her to use. The only problem is she doesn’t want to be tied in to a lengthy contract, so it’s prepaid handsets only

You don’t have to be greeted by a huge mobile phone bill when you arrive home from your holiday. Here’s how

The HTC One (M8) knocked our socks off a few months ago, so can this compact version impress as much as its big brother did?

Mystery Shopper wants a new tablet but doesn’t want to pay the full cost upfront. He thinks that he can get one cheaper if he takes a handset with it. Can our retailers come up with the right combination to hit the mark?

Just when we thought all of the year’s best Android phones had been unveiled, the LG G3 goes into battle with the HTC, Samsung and Sony flagships. The choice gets ever harder…

In a Mobile News first, we decided to leave out the more familiar hard hitting questions around performance and financials to take time to get to know the real Bob Sweetlove

Galaxy Tab S ‘raises the bar’ of the tablet viewing experience – for other manufacturers to follow

A feature phone has been in the hands of Mystery Caller since last year after he lost his iPhone 4. Can the networks suggest the right smartphone for him and bring him back to the future?

Firm vows to educate the market on its breadth of services as part of brand refresh; Admits UK perception needed improving following the purchase of BrightPoint in 2012