Vodafone has landed a four-year contract with the networks division of ScottishPower to modernise and future-proof the critical communications infrastructure that underpins Scotland’s electricity grid. The telecoms giant will overhaul the operational communications used to manage SP Energy Networks’ infrastructure, which includes 19,500 substations, 23,000km of overhead lines, and 41,000km of underground cables—serving two million

Virgin Media O2 has launched a dedicated UK-based customer service team to handle its complex support cases (file pic). This follows Ofcom’s investigation into the hijgh level of customer complainst about Virgin Media O2 customer care and which last month announced a plan to double its investment in customer service. The company increased the number

Virgin Media O2 is offering free 4G phones and discounted upgrades to people in the Durham area whose 3G devices will no longer receive service from April 2. To minimise disruption, the company is offering free 4G-ready devices to vulnerable customers and discounted upgrades to others in the area who still rely on 3G technology.

Durham will be the first location to lose Virgin Media 3G coverage in the company’s transition toward more reliable 4G and 5G announced in 2023. Vodafone, Three, and EE have already completed the switch-off, with O2 the last mobile network operator left to turn its 3G network off.  The switch-off is expected to have minimal

A number of actions have been proposed by STL Partners

AGM becomes Data Select’s second rugged vendor partner Data Select has announced the expansion of its rugged handset portfolio as it becomes the UK distribution partner for AGM Mobile Devices Europe, the European arm of the Chinese rugged device manufacturer. AGM joins Polish manufacturer Hammer in Data Select’s rugged stable as it looks to strengthen

A million connections will be surpassed this year Virgin Media has set out bold targets to connect up to 15 million UK homes with gigabit broadband by the end of 2021. The first homes will be connected with the gigabit speeds this year, with Southampton the first city to receive the broadband, where customers have

Eight out of the 10 host cities recorded ‘very good’ scores according to Opensignal The Riverside Ground in Durham has ranked as the best venue for video experience at this summer’s Cricket World Cup. It comes according to data gathered by Opensignal, based on the video experience metric which has examined 19 cities across the

The patent has been fought over before and was at the centre of legal battles with HTC and Nokia in Germany

There are now more than 250 stations across London 

“Hundreds of thousands” of pounds will be invested to help the retailer stand out from the crowd

The Internet of Things is a significant game-changer for everyone in the mobile industry

Operator confirms end of ‘Fixed Price Promise’ for new and existing customers

Chinese manufacturer launches first two-in-one notebook/tablet hybrid

Adverts for S6 edge and S6 edge+ have ran across television, print, digital and social media platforms, including YouTube

Operator launches “Broadband Service First” scheme and announces plans to create 500 broadband customer service roles

Operator says “unacceptable” failures in processes led to £1 million Ofcom fine

Operator launches world’s first 4G live action camera to spearhead connected device strategy

LG’s latest device impressed the audience at the European launch in London; Analysts laud G4’s “great” design as LG moves away from “cold monolithic slabs”

This week Mystery Shopper visits Durham, the land of the Prince Bishops, to look for a princely phablet. So, what is the largest device our favourite retailers can offer and can they sell it for a reasonable price?

Daisy Distribution MD Dave McGinn discusses life inside and outside of the workplace

Today marks the one year anniversary since O2 and Vodafone began offering 4G services. Paul Withers asks the market what the operators have achieved and brought to the market

PMGC Technology CEO Jason Yeomans has always lived life in the fast lane. He provides us with an insight on his career from a teenager to the current day

Road safety charity Brake wants ALL in-car mobile use banned. What does the channel think?

One year on since one of the UK’s biggest and most high-profile mobile phone VAT fraud cases came to an end, Mobile News takes a look back at how the complex scam involving 15 people and 20 firms was foiled

Sony has set itself the goal of being the world’s third biggest smartphone manufacturer by the end of 2013. Its president of North Western Europe, Pierre Perron, tells Paul Withers how cracking the UK market is key

TMTI revolutionised customer services with its telephone helpline ‘human manuals’, and the firm is now looking to the future with app-based solutions for smartphones and tablets. Jasper Jackson finds out more