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RATES AND DATA
O2 terminated Phones 4U contract to focus investment on 4G rollout
The retailer was O2’s most expensive indirect channel Court hears
Operators
July 13, 2022
Vodafone Group CEO feared Carphone Warehouse dominance if Phones 4U ceased trading
Vittorio Colao was concerned indirect distribution could not fulfil Vodafone’s strategy of controlling the customer experience
Staff Reporter
July 2, 2022
Why Vodafone was ‘scared’ EE would terminate its Phones 4U contract.
And even the Mobile News Awards get a name check at the mobile channel’s £m’s trial of the Century Vodafone was scared that EE would drop Phones 4U leaving Vodafone as the retailer’s sole network and weakening its negotiating position with Carphone Warehouse, the High Court of Justice Business and Property Court heard on Day
Staff Reporter
June 30, 2022
Phones 4U was “old-fashioned” Orange VP tells Court
Lack of investment made acquisition unattractive
Staff Reporter
June 23, 2022
BC Partners scuppered EE/Phones 4U deal by taking £200m dividend Court hears
Phones 4U owners took funds that could have sealed a deal Marc Allera tells Court on Day 15 of collusion case
Staff Reporter
June 20, 2022
Phones 4U court case: EE boss recorded clandestine lunch with Telefonica chief
Private meeting may have breached competition law – Barrister
Analysis
June 17, 2022
Phones 4u collapse: operators accused of collusion
Conversations about price fixing alleged to have happened in 2012
Jasper Hart
July 2, 2019
Former Phones 4u staff win £1.4m redundancy
The compensation comes more than two years after the collapse of the retailer
Retailers
January 17, 2017
Former Phones 4u execs Whittle, Morris and Lloyd launch Unshackled
New business vows to put an end to “rip off” hidden charges and outdated 24-month contracts
Retailers
June 3, 2016
Former Phones 4u CCO launches new online mobile retailer
Unshackled.com, which is led by John Whittle, offers SIMs from 15 networks, with devices sold separately on credit deal
Retailers
May 23, 2016
265 Phones 4U stores vacant a year after collapse of retailer
Report from administrator PWC shows 2,503 people were left unemployed and £7m spent on legal fees following fall of retail giant
Retailers
September 15, 2015
PwC confirms creditors hit for £500 million Phones 4u collapse
Administrators initial report confirms that creditors will lose more than £500 million from retailers collapse in September
Retailers
April 14, 2015
Phones 4u creditors expected to get little return on money owed
Retailer collapsed with debts of almost £600 million in September 2014
Retailers
April 14, 2015
EE retail partner review nears its conclusion after Phones 4u rethink
Phones 4U collapse forced EE to rethink partner strategy. Changes to current partners “inevitable”
Dealers
February 3, 2015
Vodafone begins reopening Phones 4u stores
130 Phones 4u stores to be rebranded and reopened by operator by mid-November
Retailers
October 9, 2014
Carphone offers to reimburse Phones 4u iPhone customers
Retailer labels decision not to customers who pre-ordered iPhone 6 or 6 Plus through retailer as unfair
Retailers
September 29, 2014
Phones 4u iPhone customers won’t receive money back
Administrators advise that any deposits on new iPhone handsets will not be refunded
Retailers
September 26, 2014
Dixons Carphone to offer more jobs to Phones 4u staff
Retailer’s executive team hosting a recruitment day in Stoke-on-Trent for employees of fallen rival
Retailers
September 23, 2014
OneCom hires ex-Phones 4u staff
Six ex-staff members already hired and dealer is inviting applications from more
Dealers
September 23, 2014
Phones 4u staff “shocked” and “disgusted” by owners
Stunned and emotional staff blast BC Partners for the way it has managed the retailer’s entrance into administration
Retailers
September 22, 2014
Vodafone buys 140 Phones 4u stores safeguarding 900 jobs
Operator, partially blamed for firms collapse, to take over 140 stores safeguarding 900 jobs. Administrators confirms 628 head office jobs axed so far.
Retailers
September 19, 2014
Phones 4u bondholders seek EE and Vodafone deal
Potential deal would see Phones 4u stores open if operators are willing to agree terms
Retailers
September 18, 2014
Dixons Carphone secures Phones 4u jobs as EE makes move
Operator in discussions that would save more jobs at stricken retailer
Retailers
September 17, 2014
EE apologises for cutting off 552 Phones 4u connections
P4u management had phones temporarily disconnected on Monday as they were breaking news of future to staff
Retailers
September 17, 2014
Phones 4u staff likely to miss out on redundancy payments
Taxpayer may be left to foot bill if company if no buyer is found by PwC
Retailers
September 16, 2014
Vodafone planned joint takeover of Phones 4u
Report claims executives met with financial and legal advisers to the retailer to discuss an acquisition along with EE, but later dismissed any deal
Retailers
September 16, 2014
Mobile News editor Michael Garwood discusses Phones 4U on ITV News
Mobile News editor Michael Garwood talks to ITV News and BCB Radio following the sudden collapse of Phones 4u
Retailers
September 16, 2014
Phones 4U enters administration as EE quits – 5,600 jobs at risk
EE completes network exodus – as 18 year run looks all but over. 5,000 plus retail staff fear for their jobs as all 700 plus stores told not to open
Dealers
September 15, 2014
Caudwell slams networks following Phones 4u collapse
Former owner hits out at decision of networks to withdraw distribution agreements from store he founded in 1996
Retailers
September 15, 2014
Phones 4u faces battle for high street survival
Vodafone axe is a ‘kick in the teeth’ and retailer could ‘disappear’, say industry analysts
Retailers
September 8, 2014
Network exodus continues as Vodafone ditches Phones 4u
Vodafone also announces that it will be extending its arrangement with Dixons Carphone
Retailers
September 1, 2014
Phones 4u to launch online video to support ad campaign
Clip available through a microsite promoted on the retailer’s Facebook and Twitter pages from this afternoon, which it says is a playful way to drive engagement with its current campaign
Retailers
August 27, 2014
Phones 4u aims for retail leadership in wearables
Retailer wants to be seen as being at the forefornt of the technology as it continues to trial its Be.Smart store concept
Retailers
August 26, 2014
Kassler assumes full executive responsibility for Phones 4u
Transition period following Kassler’s October appointment is completed
Retailers
July 31, 2014
Phones 4u ad blitz with ‘biggest-ever’ campaign
Retailer launches multi-million pound push after admitting being guilty of not promoting its service offering as it could in the past
Retailers
July 28, 2014
Phones 4u to range Samsung Galaxy S5 mini
Handset announced earlier this week expected to be available in UK by the end of July
Retailers
July 3, 2014
Mystery Shopper: Hammersmith
International jetsetter Mystery Shopper wants the new Samsung Galaxy S5 with roaming minutes. Can our retailers find the correct deal for our price-conscious traveller?
Device Review
May 20, 2014
Mystery Shopper: Croydon
Mystery Shopper is getting bored with his iOS and Android devices and fancies a change but is not too sure about Windows Phone. Can the retailers help with our Window shopping and find a deal to match?
Device Review
May 15, 2014
Phones 4u CEO Kassler ‘disappointed’ by Dixons Carphone deal
Retailer’s CEO claims Phones 4u concessions in Currys and PC World stores only contributed less than 10 per cent of its overall turnover and so the impact “will not be significant to our business”
Retailers
May 15, 2014
Phones 4u and O2 selling Moto E at discounted rate
Handset that was launched yesterday already being sold at a discounted price by two retailers
Retailers
May 14, 2014
New Phones 4u marketing chief looks to converged strategy
Former Sony Ericsson marketing boss joins retailer and looks to build on store network
Retailers
May 2, 2014
Galaxy S5 breaks sales records at Carphone and Phones 4u
Carphone says numbers up 150 per cent compared to the Galaxy S4’s opening weekend last year, while Phones 4u reports first day sales doubled
Retailers
April 14, 2014
Phones 4u offering customers demos of the Galaxy S5 today
Customers can get hands-on with the smartphone in 10 of the retailer’s stores today before it is made available for pre-sale tomorrow
Retailers
March 27, 2014
Phones 4U in talks with Dixons over possible merger
Owner BC Partners is reportedly looking to make a rival bid for the electronics retailer, as the deadline for negotiations between Dixons and Carphone Warehouse is postponed
Retailers
March 24, 2014
Phones 4u opens pre-orders for Xperia Z2
Retailer giving away a free Sony wireless speaker worth £119 and exclusive music, films and games content from the manufacturer with every pre-order
Retailers
March 6, 2014
Phones 4u axe 25 staff at head office
Roles deemed unnecessary following a mulit-million pound update of the retailer’s internal IT systems last year
Retailers
February 10, 2014
Phones 4u to open 15 Samsung-branded stores
Outlets to be branded as Samsung but run by Phones 4u staff, selling the latest smartphone, tablets and wearable technology from the manufacturer
Retailers
February 3, 2014
O2 drops Phones 4u after poor sales
Operator pulls business from Phones 4u after it made up just eight per cent of total contract connections at the retailer last year
Retailers
January 31, 2014
Phones 4u pulls BlackBerry 10 handsets from stores
Retailer and troubled smartphone manufacturer ‘fell out’ over sales targets and rebates
Retailers
January 27, 2014
Apple and Phones 4U offering ‘Black Friday’ deals
Phones 4U has cut prepay prices by £15 while Apple, Asda and John Lewis have discounted devices and accessories
Retailers
November 29, 2013
Phones 4U, O2 and Carphone confirm Moto G availability
Smartphone now on Phones 4U’s website with in-store availability following on Friday; O2 to begin selling device from November 27, with Carphone ranging it from December 11
Retailers
November 13, 2013
Phones 4u reveals Christmas advertising campaign
Retailer’s latest ads will showcase gifts which will be included with contract and pay as you go purchases
Retailers
November 1, 2013
Phones 4U appoints David Kassler as CEO
Former chief executive of EMI Music takes over responsibilities held by retailer’s Group CEO Tim Whiting since May
Retailers
October 31, 2013
Phones 4U gets pink Galaxy Note 3 exclusive for November
Retailer also giving away a wireless speaker worth £120 to customers upgrading to a 4G tariff
Retailers
October 31, 2013
Phones 4U secures exclusive on HTC One Mini in red
Colour variant to go on sale next month across the retailer’s stores and on it website
Retailers
October 22, 2013
Phones 4U sells Lifestyle Services Group for £107m
Retailer offloads its mobile phone insurance business to “focus on opportunities in its core business”
Retailers
September 5, 2013
Phones 4U to offer HTC One Mini from August launch
The retailer has confirmed it will stock the compact version of the HTC One, which has a reduced screen size of 4.3 inches
Retailers
July 18, 2013
Phones 4U gets HTC One red exclusive
Colour variant to go on sale in mid-July, free on contract from £33 a month
Retailers
June 27, 2013
Phones 4U taking preorders for Samsung Galaxy S4 Mini
The retailer is giving away free seven inch Samsung Galaxy Tab 2 devices to customers who preorder the mini GS4
Retailers
June 18, 2013
Phones 4U stocking the Doro PhoneEasy 506
Retailer selling its second Doro handset, following the PhoneEasy 610
Retailers
June 17, 2013
Carphone, Phones 4U and EE confirm plans to range Galaxy S4 Mini
Latest addition in the Samsung Galaxy range of devices to go on sale in July
Retailers
May 30, 2013
Phones 4U CEO Mary Grant resigns for ‘personal reasons’
Role will be taken over by Group CEO Tim Whiting
Retailers
May 17, 2013
Phones 4U announces white exclusive on Huawei Ascend P2
Chinese manufacturer’s flagship handset will be released in the UK in June
Retailers
May 14, 2013
Phones 4U offers places on urban boot camp to promote S4
Sessions will take place twice a week and will burn 800 calories during each hour
Retailers
May 9, 2013
ANOVO signs new repairs deal with Phones 4U
Contract extends in and out of warranty service offered to the retailer by repairs specialist, which also provides a range of after sales support functions to its customers
Retailers
March 28, 2013
Phones 4U smashes first day pre-order record with Galaxy S4
Retailer giving pre-order customers the chance to win a Galaxy Camera and Galaxy Tab 10.1 each day until the smartphone goes on sale
Retailers
March 28, 2013
Phones 4U to give customers preview of Xperia Z
Sony Mobile’s flagship handset to be showcased in over 300 Phones 4U stores from February 15 before going on general sale two weeks later
Retailers
February 14, 2013
Phones 4U appoints Tech Data Mobile to manage supply chain
Tech Data Mobile will handle all warehousing, web and telesales activities for Phones 4U in the UK and Ireland
Retailers
February 11, 2013
Phones 4U staff deny claims white Z10 has ‘sold out’ in the UK
BlackBerry CEO Thorsten Heins told media device is currently unavailable
Retailers
February 6, 2013
‘Misleading’ Phones 4U press ad banned by the ASA
Advertising regulator deems upfront handset price was not prominent enough
Retailers
February 6, 2013
Phones 4U to create 500 new jobs as expansion continues
Retailer plans further growth in store numbers following 27 per cent rise in contract sales in the last year
Retailers
January 29, 2013
Phones 4u ‘Upgrades for u and u and u’ ads banned by the ASA
Advertising regulator told retailer it should have made limitations to its upgrade deal clearer to customers
Retailers
January 23, 2013
Phones 4u set to launch MVNO on EE network in March
Life Mobile will be available to the retailer’s contract customers as a 4G service by the end of the year
Retailers
January 22, 2013
Phones 4U reports record growth over Christmas
Strong contract sales see sales rise by almost a quarter last month from December 2011, with online sales up by almost half
Retailers
January 9, 2013
Phones 4U unveils festive advert and social media drive
Retailer to spend ‘six figure’ sum on Twitter and Facebook campaign in run up to Christmas
Retailers
November 2, 2012
Phones 4U announces Windows Phone 8 prices and exclusives
Colour variations of the HTC 8S, 8X, Nokia Lumia 820, Lumia 920 and Samsung Ativ S
Retailers
October 30, 2012
Phones 4u launches internet safety portal aimed at parents
Website outlines security and content control features on a variety of smartphones
Retailers
October 10, 2012
Phones 4u begins to take pre-orders for Sony Xperia T
Retailer makes new Sony handset available on contracts with O2, Orange and Vodafone from £26 a month
Retailers
September 4, 2012
Phones 4U signs exclusivity deal for white HTC Desire X
New handset will be available for pre-order from today with free headphones for customers on tariffs over £26 a month
Retailers
August 30, 2012
Phones 4U makes LG Optimus 4X HD available to pre-order
First 50 people to pre-order the new high-end smartphone will win tickets to see Cheryl Cole in concert at the LG Arena on October 12
Retailers
August 15, 2012
Phones 4U looks to up share of £200m UK accessories market
Retailer looking for a bigger portion of the accessories space but warns manufacturers must produce broader ranges
Retailers
August 1, 2012
ZTE Grand X now on sale at Phones 4U
Retailer becomes the first in the UK to sell the handset, with all customers buying one having the chance to win tickets to a private gig by Professor Green
Retailers
July 27, 2012
Phones 4u profits down three per cent despite turnover rise
Phones 4u blames 2011 full year profit dip on increasing cost of paying out on insurance claims on more costly smartphones, but says that its retail business is healthy and growing
Retailers
July 2, 2012
Phones 4u unveils new £10m advertising campaign
New campaign launches tomorrow night to promote smartphone upgrades with the retailer
Retailers
June 15, 2012
Galaxy S III is biggest selling handset of 2012 at Phones 4U
Latest high-end Galaxy handset from Samsung becomes retailer’s best selling of the year, based on pre-orders and first day sales
Retailers
May 31, 2012
Phones 4U reveals Galaxy S III is most pre-ordered handset ever
Retailer joins Carphone Warehouse in revealing new handset has broken pre-order records as it goes on sale today
Retailers
May 30, 2012
Phones 4U to be first European retailer to stock Lumia 900
Retailer will sell both the black and white variants when the Nokia handset goes on sale on May 14, over two weeks later than previously announced
Retailers
April 25, 2012
Phones 4U gets white Lumia 900 exclusive
Customers pre-ordering the handset will receive a Nokia Play 360 wireless speaker worth £120
Retailers
April 10, 2012
Samsung to open concession at Phones 4U on Oxford Street
Dedicated space to open from tomorrow, offering the widest range of Samsung products available for demonstration anywhere in the UK
Retailers
March 29, 2012
Phones 4U starts stocking Doro PhoneEasy 610
Phones 4U starts stocking Doro PhoneEasy 610 device from £59.95 as it looks to take advantage of the senior handset market
Retailers
March 26, 2012
Sony SmartWatch with first 250 pre-orders of Xperia S at Phones 4U
First 250 people pre-ordering the Xperia S will receive a SmartWatch, as the mobile comes second to the iPhone 4S in the number of people to pre-register their interest in a device at the retailer
Retailers
February 20, 2012
Phones 4U launches new JUMP tariff
New JUMP tariff launched today by Phones 4U allows customers to upgrade devices every six months and will be rolled out across entire estate by May
Retailers
February 10, 2012
Phones 4U continues ANOVO technical support contract
Companies extend contract for undisclosed period of time that sees ANOVO provide support to Phones 4U’s customers
Retailers
January 31, 2012
Senior appointments as Phones 4U rings in 2012
Phones 4U promotes Phil Dobson to deputy group CEO and appoints former FirstGroup Plc and Combined Insurance Group CEOs to senior positions
Retailers
January 11, 2012
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