Vodafone is promising contract customers a new phone every year without any early upgrade fees or remaining charges. They must  exchange their existing device for an iPhone 16 or a model from its range of ‘Pristine’ refurbished phones. Under the  Vodafone Xchange scheme customers can choose a phone with 0% APR and customisable upfront costs.

Three UK has revised its pricing structure to show annual price increases outlined in “pounds and pence” determined by tiers based on the data allowance of each contract. Each year mobile customers will see the following increases depending on their data allowance. 4GB or less: £1 more a month, 5GB-99GB: £1.25 more a month, 100GB

Customers must be told upfront in pounds and pence about any price rises their provider includes in their contract, under new consumer protection rules announced today by Ofcom. UK phone, broadband, and pay TV companies will no longer be able to include price rises linked to future inflation rates in their contract terms. New Rules

American mobile networks may be forced to allow customers to unlock their phones within two months of activation, even before their contracts have lapsed if FCC proposals succeed. FCC Chairwoman Jessica Rosenworcel (main pic) has proposed new unlocking rules that would allow consumers the freedom to take their existing phones and switch from one mobile

Ofcom has fined BT £2.8m because subsidiaries EE and Plusnet  did not  provide more than a million customers with clear contract information before they signed up for a new deal. Ofcom said: “The company broke our consumer protection rules designed to ensure telecoms customers get clear, comparable information about the services they are considering buying.”

Virgin Media O2’s ‘s contract mobile base reduced by 74,500 for the first three months of the year ending Q1 at 16.0 million. Total mobile connections grew to 45.1 million from growth in IoT and wholesale MVNO connections incuding Sky Mobile and Tesco Mobile. The contract base dip was caused by reduction in handset sales

Asda Mobile is to offer Pay Monthly SIM-only contracts as part of an investment to increase its customer base. People who sign up for a contract through Asda’s loyalty app, Asda Rewards, will get up to five percent cashback on their monthly bill, which can be spent either in-store or online on groceries and homeware.

Vodafone UK has reported a 5.2 per cent increase in service revenue in its latest quarterly financial update, demonstrating strong performance across both its Consumer and Business segments. The mobile sector witnessed an addition of 18,000 contract customers, attributed to robust seasonal trading and an improvement in consumer contract retention by 0.8 percentage points year-on-year.

Telecoms customers must be told upfront about any price rises their provider includes in their contract, under new consumer protection plans set out today by Ofcom. Ofcom is to stop telecoms companies from levying mid-contract price rises and introduce tougher protections for customers by banning this practice The new ruling woud apply to new contracts. A

Mobile networks are facing a collective claim of more than £3 billion for allegedly overcharging customers for handsets beyond their contractual terms.

Virgin Media O2’s mobile contract base put on 50,000 new users in the third quarter of the year to a total of 16.1 million with monthly consumer contract churn remaining low at one per cent. 

Vodafone has disconnected 66,000 ‘zero value’ SIMS provided to businesses during the COVID pandemic. The SIMS were cut off over the last three months and caused the contract base to dip by 66,000. But revenue increased by 5.7 per cent partly due to annual price increases and good growth in Business, In one of its

Ofcom has opened an investigation into Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services. Ofcom said; “Being able to switch provider easily is an important part of a competitive market. Telecoms customers can choose from a wide range of providers, services and packages, and

Three’s revenue Q1 revenue grew by five per cent to £610m, while margin increased by seven per cent to £389m according to figures released today,

Misplaced loyalty means many consumers are willing to pay more to be on a top-tier mobile network rather than a lesser-known MVNO.

Latest 4G and 5G tech to improve connectivity throughout UK

Seven-year partnership to continue

Customers could be hit by price rises of around 14pc at the end of March

Customers can set up monthly debits to top up their phone monthly

The contract is one of many that Sellafield Ltd is letting as part of its multi-supplier model for ICT delivery which improves the company’s IT services and sees new capabilities developed

The not-for-profit company is owned by the West Midland Combined Authority and the DCMS and said the network will aid telecoms research, development and innovation

The retailer was O2’s most expensive indirect channel Court hears

And even the Mobile News Awards get a name check at the mobile channel’s £m’s trial of the Century Vodafone was scared that EE would drop Phones 4U leaving Vodafone as the retailer’s sole network and weakening its negotiating position with Carphone Warehouse, the High Court of Justice Business and Property Court heard on Day

Many Brits will be taking a break over the Jubilee bank holiday in early June

Pre pay customers remain down since the pandemic, but Three expect a recovery in the coming months

The Northern Ireland dealer has struck deals with the Welsh Parliament and New Forest District Council

AI to analyse for credit risk 

More options on finance and trade-in 

The campaign sets out to change rules that allow telecom firms to automatically renew businesses’ contract

The contract will see Barclay Comms add an additional 5,000 mobile connections

The partnership is part of Three’s strategy to deliver the UK’s fastest 5G service 

Only a quarter of the island has access to ultrafast fibre broadband

Prime Minister Boris Johnson permitted Huawei a reduced role in the UK’s 5G earlier this year

Birmingham, Coventry and Wolverhampton to bring 5G benefits to businesses

The Shenzhen-based company provided several updates at an MWC replacement event in London

A number of UK providers have agreed to commitments protecting customers 

All major operators except Three to offer discounts to customers

Strategic partnership with NWP Electrical & Mechanical will deliver more than 2,200 connections to the site

The figure is expected to exceed £1.1bn by the end of 2019

Rainbow Communications has secured a £150,000 contract to supply Alpha Media Group with telecommunications. The dealer will supply telecoms to 350 staff across 17 locations for the publishing house. The agreement is an expansion to a partnership between the firms penned in 2010, and has boosted the value of the deal from £8,000 to £150,000.

It is anticipated that the operational use of the devices will begin this year 

The first core network services are expected in summer 2019

Prices for the B2B monthly mobile contracts start from £7.50 to £17.50 per month

Dealer has ambitions to be a unified communications specialist this year

Around eight million broadband and three million mobile pay monthly customers could be out of contract

£15,000 worth of scrap was made over the course of two months in 2015

The Vodafone Total Communications partner has further multi-million pound deals in the pipeline

B2B dealer will provide national governing body of cycling with 300 connections and smartphones

For £37.99 per month customers can get the S8 for free with 10GB of data unlimited text and minutes on EE

EE and Carphone Warehouse will sell the Xperia XZ Premium from June 2. Prepaid price is £649.99 from Carphone 

The London-based firm will provide the West Midlands council with fixed lines, internet access, SIP trunks and wide area network (WAN) capabilities

Carphone Warehouse MVNO reaches landmark just 20 months after launching

The service and repair company is understood to have beaten rivals UTL, Brightstar and DHL in the tender

Operator confirms end of ‘Fixed Price Promise’ for new and existing customers

O2 Direct Partner will provide unified cloud telephony solution across 300 branches for the insurance company

The advice group conducted over 350 shops for its research in August

The contract requires the network to install data monitoring systems across sites in Scotland, Merseyside and North Wales

EE network not “resilient enough” to effectively manage “life or death situations”

News comes just six months after Samsung selected Ingram Micro Mobility to distribute its handset range following a review

Pay monthly contract sales up 70 per cent, while SIM-free sales grew 182 per cent YOY in “best-ever day of trading” for retailer

B2B dealer will bill on average £100 million a year until 2020 in biggest-ever indirect B2B deal

Mystery Caller wants his grandmother to have a cheap phone that isn’t too complicated to use and can be relied upon for emergency contact at all times. He also wants a decent contract for it. What deals can the networks offer?

Retailer offering ‘top 25’ handsets SIM-free and will begin selling Vodafone contracts later in the summer

Distributor will be the only to offer latest LG flagship which goes on sale this month

Vodafone Platinum Partner will provide IT, landlines and mobile for Jersey-based Butcombe Brewery

Refurbish and resell division a “priority” for the Group this year with 30,000 handsets received per month

Olive describes contract win as “significant” for their unified communications and cloud capabilities

Amazon offering enhanced deals on O2 contracts after it starts selling operator’s airtime

Joint venture between Daisy Group and Updata Infrastructure to manage a wide area network connecting more than 1,350 sites and 370,000 users

O2 wholesaler wins £129 connection deal with Kent-based firm in a deal worth more than £100,000 over the 24 month contract duration

B2B dealer bags deal with insurance broker Arthur J Gallacher after six months of ‘intense’ negotiations

The five-year agreement will see Azzurri provide the housing association with internet, fixed line and video conferencing solutions

The ‘Tesco Mobile Tariff Promise’, which fixes core contract costs, is the first of its kind from a UK network provider

Customer management firm will run the retailer’s call centres, also covering its MVNO Talk Mobile and technical support service Geek Squad

Angry accusations from dealers who claim that operator is spending thousands to poach business

Vast majority of contracts and a third of pre-pay sales are now for full touch devices, according to researchers GfK

Accessories distributor’s ‘Juice’ charging products to go on sale at the retailer, with more partnerships in the pipeline

GfK research shows uptake of deals hit record high in July this year due to increase in cheaper deals and decline of pre-pay

Unified communications supplier wins managed services deal from Vodafone to refresh retailer’s mobile estate, covering 1,500 devices

Investigation from Which? finds eight tenths of mobile shop staff are providing customers with inaccurate information about the possibility of price rises

Retailer says rise is down to customers delaying getting new phones to wait for major handset launch announcements expected this autumn

MVNO to go live in Go Mobile shops and via the Go Mobile Network website in July, following the prepay variant launched by the company last October

A slimmer version of last year’s Gleam now on sale in the UK, free from £10 a month

Companies extend contract for undisclosed period of time that sees ANOVO provide support to Phones 4U’s customers